More of a Good Thing
Vicki Sides, HCC with the Presbyterian Communities of SC, The Village at Summerville was featured on amda’s “More of a Good Thing” November 9, 2023, Podcast. The presentation Highlighted how her facility’s relationship with their Medical Direction impacted their staff retention and star rating.
Select coaches and pilot leaders who have expertise in the field:
- B&F Consulting founders, Cathie Brady and Barbara Frank, have helped long‐term care communities become better places to live and work since 2004.
- Licensed nursing home administrator David Farrell, MSW, LNHA, has spent his entire career in the long‐term care profession.
Brady, Frank, and Farrell’s work is grounded in the recognition that “our systems create our outcomes.” By improving organizational systems for engaging staff in individualizing care, nursing homes become better places to live and work.
Award-winning books co-authored by Brady, Frank and Farrell
Offer coaching sessions and other supports for pilot homes:
- Implement new high involvement management practice
- Maximize spending that supports front‐line staff retention and high performance
- Collaborate with corporate leadership to pilot new compensation and human resource practices
- Evaluate the impact of these practices
- Use low burden/high benefit discovery and implementation assignments
“If you can’t change something big, change something small.”
Don Berwick: Quality Improvement champion and president emeritus and senior fellow at the Institute for Healthcare Improvement.
More of a Good Thing
Vicki Sides, HCC with the Presbyterian Communities of SC, The Village at Summerville was featured on amda’s “More of a Good Thing” November 9, 2023, Podcast. The presentation Highlighted how her facility’s relationship with their Medical Direction impacted their staff retention and star rating.
Medical Director Role in Staff Retention and 5-Star Rating, presented by, Vicki Sides, MHA, LNHA, LBSW HCC Administrator, Presbyterian Communities of SC, The Village at Summerville.