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Nursing Home Partners

Constellation Quality Health is partnering with B&F Consulting, Inc., experts in nursing home high performance, to support this program. ALL participating nursing homes will receive on-going individualized consultation with practical steps they can adapt to their own circumstances.

Phase 1 has been Successfully Completed!  Phase 2 started December 8, 2022.

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Nursing Home Visits

Phase 1: Developing New Business Model

Eight Nursing Homes: Scheduled onsite visit during the week of October 24-28 to: Identify leadership styles and staffing strategies in South Carolina long-term care (LTC) facilities that stood out among their peers regarding COVID-19 infections and staffing shortages.

Thank you to our Phase 1 participants:

  • PruittHealth- Dillon
  • NHC Healthcare, Sumter
  • Spartanburg Hospital for Restorative Care, SNF
  • RoseCrest
  • Presbyterian Communities of South Carolina-Foothills
  • Greenwood Transitional Rehab, SNF
  • NHC Healthcare, Anderson
  • PruittHealth- Barnwell

Scheduled onsite visit with identified high performing nursing home during the week of October 24-28, 2022, to: 

  • Identify leadership practices and staffing strategies in South Carolina long-term care (LTC) facilities that stood out among their peers regarding COVID-19 infections and staffing shortages
  • Learn best practices and valuable insights regarding their success that will lay the foundation for the new South Carolina Long Term Care Leadership Academy

Phase 2

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Nursing Home Visits

Phase 2: Pilot a new Nursing Home Value Business Model

Virtual Sharing Call on December 8 with South Carolina Corporate Leaders to:

  • Share insights learned from high performers
  • Discuss types of interventions and process for change to be used with pilot homes
  • Guide identification of 2 or 3 homes to participate in pilot (selected by December 15). Choose strong performers that have the capacity to implement the business model
  • Establish partnership with corporate representatives to support pilot practices in participating homes to ensure the pilot meets business needs and is replicable
  • Share calendar of activities for pilot

Launch Pilot Program- Leadership Academy January 2023-July 2023

Constellation Quality Health Team will visit 12 pilot nursing homes January 9-19, 2023, to:

  • Establish a working relationship
  • Learn about the pilot home’s strengths and areas for interventions
  • Introduce components of the new business model learned from high performers
  • Explain pilot process
  • Identify unique starting point

Constellation Quality Health Team will provide support to 12 pilot nursing homes February – July, 2023 as follows:

Each month:

Week 1 – 30-minute individual call with pilot home administrator and DON
Week 2 – 30-minute call with all pilot homes in your corporation and you
Week 3 – 30-minute individual call with pilot home administrator and DON
Week 4 – 1 hour call with all pilot homes and all corporate representatives in the academy

August – September 2023

  • Constellation Quality Health Team will conduct on-site visits to 12 pilot nursing homes August 2023
  • Outcomes Congress September 2023
  • Change package

Phase 3

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Nursing Home Participants

Phase 3:  One Pilot, Three Outstanding Programs

Low Burden, High Impact Workforce Retention Program

#1. Frontline Supervisor Support Training Series
A program of seven web-based, pre-recorded learning modules under 20 minutes each.  The purpose of this series is to present skills and tools necessary to be successful in a supervisory role. This series will focus on sharing the vision, aligning goals, and developing trust that will help advance you and those you lead both personally and professionally.

#2. NAHCA CNA Preceptor Turnover Management Program:  for Staff Development Coordinators and 5 CNAs
A CNA Preceptor program contributes to staff retention by fostering a positive and supportive work environment while also positively impacting resident outcomes. Participating organizations will:

• Receive up to 6 access licenses to the NAHCA Preceptor Portal.
• Receive personalized and branded portal for up to 6 months.
• Be able to certify up to 6 preceptors in the center.

#3. ACE Virtual Learning Collaborative:  for NHAs, DONs, ADONs and DSDs
ACE Virtual Learning Collaborative is a monthly webinar series taking place from April 2024 to October 2024. Field experts will discuss leadership practices that directly impact frontline staff retention. Topics include high-performance leadership skills, staff stability practices, hiring strategies, onboarding and orientation, peer mentoring, financial investments, and HR practices.

#4. Overview/Scheduling:  (LS) Learning Sessions (CS) Coaching Sessions
2nd Wednesday of each month participate in a 60-minute LS.  4th Wednesday of each month participate in a 60-minute CS.

  • LS1:  May 8th | May 29th @ 1pm EST
    LS2:  Jun. 12th | Jun. 26th @ 1pm EST
    LS3:  Jul. 10th | Jul. 24th @ 1pm EST
  • LS4:  Aug. 14th | Aug. 28th @ 1pm EST
    LS5:  Sep. 11th | Sep. 25th @ 1pm EST
    LS6:  Oct. 23rd In-Person Outcomes Celebration